FAQ

FAQ

Frequently Asked Questions ( FAQ )

To fully understand how an entirely functional casino can be delivered to you, we have compiled a list of the most commonly asked questions. If they appeared to not be enough, we join you to contact us by clicking on the button below.

Why do I Need Asia Live Tech to start my own online casino? Can I do this on my own?

Our packages include a complete turnkey setup. Everything can be customized according to your wishes or your brand: classic casino games; Asian casino games; live dealer table games with live video feeds from our land-based casino; customer support in many languages; system support & maintenance; payment processing. All of this would take considerable expertise, time and investment to set up your own website in Asia by yourself, whereas with our service, you can obtain all of this at a fraction of the time and cost that would have otherwise been necessary.

I already own a land-based casino. Why bother with others’ solutions?

An online casino requires reliance on software solutions that take time and investment to be created, updated and maintained. It can be a heavy cost and a burden on your team, distracting you from operating your own business. With Asia Live Tech, everything is delivered quickly and efficiently, providing our solutions on top of your own proficiency. Two heads are better than one.

How long does it take to create an iGaming website?

The usual duration we require is three months. However, the process can be sped up if you need so. We join you to inform us if you have time imperatives that must be considered and we will do our best to respect them.

What is required to set up a White Label website?

Not much is needed. The only requirement is your logo. For the rest, it is up tou your choices: colors, games, products…

I am actually selecting games for websites. Why should I choose you?

We are one of the most trusted iGaming companies in Asia, providing games that are unique to the area. Special mentions must be made to the Live Dealers, operated by locals; our slots, developed in-house by experienced programmers; lotteries, hosted by popular companies with a solid experience in the market since decades. These assets allow us to bring first-rate products, outstanding quality and low costs.

How can I be sure my customers will be satisfied?

Our Customer Call Center is at your full disposal for renting, should your customers have any question or face any difficulty with our Asia Live Tech solutions. Available 24/7 in many languages, our staff provide support, maintenance and answers for all questions concerning our software, our processes, Asian table games or the safety of their money. Not only our own customers are cared of, but our customers’ customers as well. Nobody is left on their own on our watch.

Can your system handle Telephone Betting?

Yes, find more about this product here.

I am not targeting English-speaking customers. Is this a problem?

Not at all. Following our focus on Asian markets, our software and the websites we create are available in multiple languages:

  1. English;
  2. Chinese;
  3. Taiwan Chinese;
  4. Khmer;
  5. Thai;
  6. Vietnamese;
  7. Indonesian;
  8. Japanese;
  9. Korean;
  10. Turkish;
  11. Any other language you want.

To expand on point 11, keep in mind this list keep evolving so do not hesitate to ask us if a language that is not appearing here could be available anyway. If there is a will, we can translate an iGaming website to the language of your choice. Moreover, while we focus on Asian markets and games, there is no rule stopping us from exporting our solutions to other continents, if required.

Which currencies are you using?

There is actually no limit on this. We can implement all the currencies you desire, as we are limited neither by kind nor by quantity. Even cryptocurrencies such as Bitcoins are accepted. At this moment, the websites that required our services are using the currencies listed below:

  1. US Dollar (USD)
  2. Euro (EUR)
  3. Thai Baht (THB)
  4. Vietnamese Dong (VND)
  5. Chinese Renminbi (RMB)
  6. Hong Kong Dollars (HKD)
  7. Indonesian Rupiah (IDR)
  8. South Korean Won (KRW)
  9. Malaysian Ringgit (MYR)
  10. Bitcoins (BTC)

What are the Prices?

Please contact us for pricing details, we will send you a PDF with up-to-date pricing information.

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